Club Penguin Login

Video demonstration and instructions on how to use the Club Penguin Login:

Follow These Steps to access your account:

1. First Enter the Club Penguin Login address or URL into the address bar of your browser:

2. Then on the empty text field next to PENGUIN NAME, enter your Username or your User ID

3. Next on the empty text field next to PASSWORD, enter your Password 

4. Click or tick off the box next to REMEMBER ME ON THIS COMPUTER and REMEMBER MY PASSWORD so you don’t have to login each time you access your account

5. Finally, click the LOGIN button to proceed to your account



Are you having trouble logging in?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USERNAME and PASSWORD.

1. Under the text field of the Password, click the link that says FORGOT YOUR PASSWORD? 

2. Then follow the instructions there and provide the needed information to retrieve or reset your Password. In this case, you need your Penguin Name and the Email Address used to activate your Club Penguin account. 

3. Once you have entered all the required information, click on the SUBMIT button to reset or create an new Password

Still having trouble logging in? No worries, simply contact Club Penguin directly and get help with your Club Penguin Login:

Company Contact Information

Please direct business inquiries to the Business Department.
Mailing Address:
Club Penguin
c/o Disney Online Studios Canada Inc.
Suite 500 - 1628 Dickson Ave
Kelowna, British Columbia, V1Y-9X1

Media and PR Information

For any media or PR inquiries, including Club Penguin media kit assets, please contact our Media Department at

North America - (888) 861-4111
Monday through Friday, 8am-6pm, Saturday, 8am-4pm, Sunday, 10am-6pm (PST)

United Kingdom - 0-800-085-7638
Monday through Sunday, 10am-6pm (GMT)

Australia - 1800 237 406
Monday through Friday, 10am-6pm (EST) (Sydney, New South Wales)

New Zealand - 0800 451 604
Monday through Friday, 12pm-8pm (NZDT)

All other countries - 250-861-5111
Monday through Friday, 8am-6pm, Saturday, 8am-4pm, Sunday, 10am-6pm (North American Pacific Standard Time) NOTE: Long distance charges may apply